BuyBudzUK Return Policy
At BuyBudzUK, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we’ve outlined our return policy below to ensure a smooth and hassle-free process.
Eligibility:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Timeframe:
You have 30 days from the date of purchase to initiate a return.
BuyBudzUK Return Policy:How to Initiate a Return:
To initiate a return, please contact our customer support team at BuyBudzUK@proton.me. Provide your order number, details of the item(s) being returned, and the reason for the return. Our dedicated team will guide you through the process and provide any assistance you may need.
Return Shipping:
Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective item.
Refund Process:
Once we receive and inspect your returned item, we will notify you via email to confirm its receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly and credited to your original method of payment within 5-7 business days.
Exchanges:
Currently, we do not offer direct exchanges. If you need a different item, please follow the return process and place a new order on our website.
Non-Returnable Items:
Certain items are non-returnable, including opened or used cannabis products due to legal restrictions.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to replace the item or provide a refund as appropriate.
Thank you for choosing BuyBudzUK. We are committed to providing you with top-quality products and excellent customer service. If you have any questions or concerns regarding our return policy, please don’t hesitate to Contact us. Your satisfaction is our priority.
